ELECTRICAL SERVICE
ELECTRIC AND GAS UTILITY
COMPANIES
ELECTRIC MEMBERSHIP CORPORATIONS AND FOREIGN ELECTRIC
COOPERATIVES
GENERALLY
MOTOR CARRIERS
RADIO UTILITY COMPANIES
RAILROAD COMPANIES
FREIGHT
GENERALLY
RAILROAD TELEGRAPH OPERATORS
TELEPHONE SERVICE
EMERGENCY TELEPHONE NUMBER
"911" SYSTEM
GENERALLY
TELEPHONE UTILITIES
Citation: Rule 515-3-1-.09(1) Electric, gas,
telephone, and radio utility companies shall maintain inventory
records. Amended.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain a continuous inventory
record of all units of electric or gas utility plant in agreement
with the Uniform System of Accounts prescribed by the Georgia
Public Service Commission.
Persons Affected: Electric and gas utility
companies whose gross revenues from the sale of electric or gas
energy exceeds $1,000,000 per annum.
Retention Period: Not specified.
Related Citations: Rule 515-3-1-.10(a)
Accounting requirements.
Citation: O.C.G.A. Section 46-3-271
Maintenance of books, records of account, etc.; inspection of
books and records by members; preparation of annual financial
statements.
Regulating Agency: None.
Requirement: To keep (1) correct and complete
books and records of account, (2) minutes of the proceedings of
the corporation's members and board of directors, and (3) a
record of its members, giving addresses of all members and the
number of members (which record is to be kept at the
corporation's registered office or principal place of business).
Persons Affected: Each electric membership
corporation.
Retention Period: Not specified.
Citation: O.C.G.A. Section 46-2-25(b)
Procedure for changing any rate, charge, classification, or
service.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To retain records of amounts
received and from whom, in the situation where a public utility
begins charging a higher rate during the pendency of a hearing on
the rate increase ordered by the Georgia Public Service
Commission.
Persons Affected: Public utilities that raise
rates after the Georgia Public Service Commission has ordered a
hearing on the utilities' proposed rate increase but has not
completed the proceeding in the specified time.
Retention Period: Not specified.
Citation: Rule 515-3-1-.04(1) Annual and
monthly reports and other filings. Amended--annual reports.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To keep and maintain the Uniform
System of Accounts prescribed by the Georgia Public Service
Commission.
Persons Affected: Each gas, electric light and
power company, telephone company, telegraph company, and radio
utility regulated by the Georgia Public Service Commission.
Retention Period: Not specified.
Citation: O.C.G.A. Section 46-1-1 Inspection
of records by commission.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To preserve accounts and records.
Persons Affected: Holders of certificates under
O.C.G.A. Title 46, Chapter 7, Article 2 [i.e., motor
contract carriers].
Retention Period: A period of three years.
Citation: Rule 515-3-1-.09(3) Electric, gas,
telephone, and radio utility companies shall maintain inventory
records. Amended.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain a continuous inventory
record of all units of radio utility plant in agreement with the
Uniform System of Accounts prescribed by the Georgia Public
Service Commission.
Persons Affected: All radio utility companies
subject to regulation by the Georgia Public Service Commission.
Retention Period: Not specified.
Related Citations: Rule 515-3-1-.10(b)(VI)2
Accounting requirements.
Citation: O.C.G.A. Section 46-8-3
Maintenance, inspection, etc., of books, records, etc., of
railroad company; furnishing of transcripts of board proceedings
by secretary, etc.; transfer of custody of books, records, etc.,
upon resignation or vacation of office by secretary, etc.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To keep the books, records, papers,
or other property of a railroad company in the possession of the
secretary of the company (or other officer or agent who is the
custodian of the books, records, papers, or other property) at
all times during business hours.
Persons Affected: Railroad companies.
Retention Period: Not specified.
Citation: O.C.G.A. Section 46-8-210 Reports
of engineers of livestock and other property injured, killed, or
destroyed; maintenance of record books.
Regulating Agency: Unclear.
Requirement: To keep a record daily in a book of
any livestock or other property injured, killed, or destroyed.
Persons Affected: Railroad companies.
Retention Period: Not specified.
Citation: O.C.G.A. Section 46-8-211 Report by
track and section foremen as to livestock killed.
Regulating Agency: Unclear.
Requirement: To file, with the station agent
nearest the point at which the livestock were killed, a report of
the different marks and brands of all livestock killed within a
track and section foremen's sections, in such manner and at such
times as may be required by federal law, specifying in the report
on what part of the sections such livestock were or may have been
killed.
Persons Affected: Track and section foremen and
station agents of railroad companies.
Retention Period: Not specified.
Citation: O.C.G.A. Section 46-8-151
Qualifications of railroad telegraph operators; maintenance of
written records of certificate of competency.
Regulating Agency: District Attorney of the
county in which violations of the requirement occur.
Requirement: To keep a written record of the
certificate of competency of a telegraph operator in the office
of the railroad officer who issued the certificate.
Persons Affected: Railroad companies and
railroad superintendents or trainmasters who issue certificates
of competency to the railroad's telegraph operators as required
by law.
Retention Period: Not specified.
Citation: O.C.G.A. Section 46-5-134(g)
Billing of subscribers; liability of subscriber for service
charge; taxes on service; establishment of Emergency Telephone
System Fund; records of charges collected; use of federal, state,
municipal, or private funds.
Regulating Agency: Telecommunications Division
of the Department of Administrative Services.
Requirement: To maintain records of the amount
of the "911" charge collected from a local government.
Persons Affected: Service suppliers of
"911" service.
Retention Period: A period of at least three
years from the date of collection.
Citation: Rule 515-3-1-.09(2) Electric, gas,
telephone, and radio utility companies shall maintain inventory
records. Amended.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain a continuous inventory
record of all units of telephone utility plant in agreement with
the Uniform System of Accounts prescribed by the Georgia Public
Service Commission.
Persons Affected: All telephone companies.
Retention Period: Not specified.
Related Citations: Rule 515-3-1-.10(b)1
Accounting requirements.
Citation: Rule 515-12-1-.02(3) Records and
reports--records to be made available on request.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain records of operation in
sufficient detail to permit review of service performance.
Persons Affected: Telephone utilities [which is
defined in Rule 515-12-1-.01(jj) as any person, firm,
partnership, or corporation engaged in the business of furnishing
telecommunication services to the public under the jurisdiction
of the Georgia Public Service Commission.]
Retention Period: The period of time specified
in the current edition of the Federal Communications Commission's
records retention schedule (Title 47), unless otherwise specified
by the Georgia Public Service Commission. [Rule 515-12-1-.02(2).]
Related Citations: Rules 515-12-1-.01(jj) and
515-12-1-.02(2).
Citation: Rule 515-12-1-.03(3) Metering,
inspections and test.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To prepare, when mechanical and/or
electronic recording devices are used in connection with
telecommunication service, the meter reading data and related
customer records from which the customer's bills are prepared,
showing: (1) identifying number or means to determine readily the
customer's name, address, and service classification; (2) meter
readings; (3) date of meter readings; and (4) multiplier or
constant, if used.
Persons Affected: Telephone utilities.
Retention Period: Not specified.
Citation: Rule 515-12-1-.03(5)(a) Metering,
inspections and test.
Regulating Agency: Georgia Public Service
Commission.
Requirement: For message rate service where
timing the length of message is not involved, to show on the
meter and/or recording device the number of completed messages
sent by the station which the meter or device is measuring.
Persons Affected: Telephone utilities providing
message rate service where timing the length of message is not
involved.
Retention Period: Not specified.
Citation: Rule 515-12-1-.03(5)(b) Metering,
Inspections and Tests.
Regulating Agency: Georgia Public Service
Commission.
Requirement: For message rate and/or toll
service when, in addition to recording the calls, it is necessary
to time the calls, to show (1) on the recording device the number
of calls and the chargeable time involved in each call and the
station making such call; and (2) the number of message units
used for such call, where a meter is associated with the station
making the call.
Persons Affected: Telephone utilities providing
message rate and/or toll service when, in addition to recording
the calls, it is necessary to time the calls.
Retention Period: Not specified.
Citation: Rule 515-12-1-.04(5) Customer
relations--public information.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain at the telephone
utility's business office (and make available to customers on
request): (1) copies of all tariffs as described in Rule
515-12-1-.02 applicable to the area served; (2) maps showing
exchange, base rate area, and zone (if applicable) boundaries in
sufficient size and detail from which all customer locations can
be determined and mileage and zone charges quoted; (3)
publicly-announced information as to the present and intended
future availability of specific classes of service at the
applicant's location; (4) publicly-announced information
concerning plans for major service changes in the area served by
the business office; (5) information pertaining to service and
rates as proposed in pending tariff or rate change filing; and
(6) copies of the telephone service rules found in Chapter
515-12-1 of the Official Compilation of the Rules and Regulations
of the State of Georgia.
Citation: Rule 515-12-1-.05(6) Record of
Deposit.
Regulating Agency: Georgia Public Service
Commission.
Requirement: to keep a record of cash deposits
until refunded, showing the name and current billing address of
each depositor, the amount and date of the deposit, and each
transaction concerning the deposit.
Persons Affected: Telephone utilities holding
cash deposits of customers.
Retention Period: Until the deposit is refunded.
Citation: Rule 515-12-1-.23 Customer
complaints and trouble reports.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain an accurate record of
trouble reports made by customers, including: (1) appropriate
identification of the customer or service affected; (2) the time,
date, and nature of the report; (3) the action taken to clear
trouble or satisfy the complaint; and (4) the date and time of
trouble clearance or other disposition.
Persons Affected: Telephone utilities.
Retention Period: "Within the period
prescribed for such records."
Citation: Rule 515-12-1-.17(2) Quality of
service--general.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain records to the end that
reasonable margins of facilities and adequate personnel are
available with the objective that service will meeting the
quality described in Rule 515-12-1-.17.
Persons Affected: Telephone utilities.
Retention Period: Not specified.
Citation: Rule 515-12-1-.17(3) Quality of
service--general.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To maintain records as required to
determine that sufficient equipment and an adequate operating
force are provided at all times including the average busy hour,
busy season.
Persons Affected: Telephone utilities.
Retention Period: Not specified.
Citation: Rule 515-12-1-.18 Service
Objectives and Surveillance Levels.
Regulating Agency: Georgia Public Service
Commission.
Requirement: To retain records of measurements
and summaries made to determine the level of service for each
item included in the rules of the Georgia Public Service
Commission pertaining to telephone service.
Persons Affected: Telephone utilities.
Retention Period: Not stated.